TERMS AND USAGE POLICY
1. Introduction to the System
Welcome to our trading platform – an intermediary system connecting software sellers with buyers, providing quality products at preferential prices. By using our services, you agree to the terms below. We are committed to offering a transparent and secure transaction process to ensure an optimal shopping experience for our customers.
2. Age Requirement for Service Use
Our services are only available to individuals aged 18 and above, or to minors under the supervision of a legal guardian. This ensures that customers have the capacity and understanding to make informed decisions when purchasing software on our platform.
3. Intermediary Role and Legal Disclaimer
We operate as an intermediary platform, not directly owning or providing software products, and are not legally responsible for copyright or product legality issues. The legal responsibility regarding product quality, ownership, and copyright belongs entirely to the seller. Any legal matters related to ownership, legality, and copyright are the sole responsibility of the seller and buyer, regardless of their country of residence.
4. Right to Amend Terms
We reserve the right to change or update the content of terms and policies at any time to meet business conditions and legal requirements. New terms take effect immediately upon posting. Continuing to use the platform after changes implies your acceptance of the updates. We encourage customers to regularly check for the latest policy updates.
5. Privacy Policy and Data Protection
We are committed to protecting customer personal information and only using it for transaction purposes and service improvement. All personal data is secured with high-security measures and will only be disclosed upon legal request. Customers are responsible for safeguarding their account information and reporting any unauthorized access immediately.
6. Dispute Resolution
In case of disputes arising from service use, we prioritize resolution through negotiation. If no agreement is reached, disputes will be handled in accordance with Vietnamese law to protect the interests of both parties.
7. Responsibility for Accurate Information
Customers are responsible for providing complete and accurate personal and transaction information when using our services. We are not liable for any issues arising from incorrect information. In case of unauthorized account access, customers should notify us immediately for timely support.
8. Technical Support Conditions
We do not provide detailed technical support for individual products. The guides available in the Blogs section are for reference only and do not cover all products. Customers should have basic technical knowledge or expertise to use the software effectively.
9. Right to Suspend Services
We reserve the right to suspend services for customers who violate our terms, including providing false information, exploiting the system, or disrupting transactions. This ensures a safe and fair trading environment for all users.
10. Right to Refuse Service
We reserve the right to refuse service to any customer whose behavior or attitude may negatively affect the platform environment. This policy aims to protect the interests of all users and maintain service quality.
11. Product Warranty Period
The warranty period for each product is specified in the product description, allowing customers to review before purchasing. After the warranty period expires, we are no longer responsible for product warranty or additional support.
12. Flexible Refund Policy
We commit to refunds in cases where the product has technical issues that prevent usage. Refunds are not applicable for incorrect purchases or user errors. For subscription-based products, refunds may be prorated based on usage time or specific product policies.
13. Authenticity of Guides and Documents
The guides and documents posted in the Blogs section are for reference only and are not official materials from the manufacturer. We do not guarantee the absolute accuracy or suitability of this information and are not liable for inaccuracies or mismatched cases.
14. Contact Support
Telegram: Storekey247
WhatsApp: Storekey247