Important Note:

• If there are no issues, you simply join the Family as usual by opening the email and accepting the invitation.
• You do not necessarily have to receive the email; you can directly visit https://myaccount.google.com/people-and-sharing to check for the invitation. This is a useful solution in case your inbox is full or you did not receive the email for some reason.
• If you encounter issues, please follow the instructions below:

1️⃣ Recommended Method: Add a New Payment Profile

⚠️ Important Note: You can use your existing payment card, which must be from Vietnam, to ensure compatibility.

• Or use a backup card as mentioned below:
• Visit https://payments.google.com.
• Close all existing payment profiles (if any).
• Add a new payment method with the following information:
  • Card number: 5388410541400869
  • Expiration date: 07/2033
  • Security code (CVV): 544
  • Card holder name: Enter any name
  • Country: Vietnam
  • Address 1: x
  • City: Ho Chi Minh
  • Province: Ho Chi Minh
  • Postal code: 700000
• Save the new payment profile.
• Return to the email, click Accept Family Invitation, and complete the process.

2️⃣ Troubleshooting: Not Receiving the Email or Belonging to Another Family Group

• Open your web browser and visit: https://myaccount.google.com/people-and-sharing
• Check if you are already part of another Family group.
• If so, scroll to the bottom of the page and select Leave Family Group.
• Then, return to the email and click Accept Family Invitation.

3️⃣ Troubleshooting: Different Country Issue

• Open your web browser and visit: https://payments.google.com
• Click on the three horizontal lines icon on the left, and select Settings (do not select "Payment Methods").
• Scroll to the bottom of the page and select Close All Payment Profiles.
• Return to the email and click Accept Family Invitation 2-3 times if necessary.

⚠️ Note:
The country issue may also arise from the account still being in a previous Family group, even if the payment profile has been closed. Please ensure that you have left the previous group before trying again.

4️⃣ Alternative Method: Use a VPN to Resolve the Country Issue

• Download and install any VPN software (e.g., TunnelBear, NordVPN, ProtonVPN, etc.).
• Select a Vietnam VPN server.
• Then, return to the email and click Accept Family Invitation.

📌 Additional Notes:

• If you receive the message "Family group can only be changed after 12 months", please use another email to join.
• Each account can only join one Family group at a time. For example, if your account has joined a YouTube Premium plan, you cannot join another Family group that uses Google One, Gemini Advance AI, or similar services, and vice versa.