Guide to Joining YouTube Premium Family Plan and Fixing Common Issues

Google Youtube, Google Drive, Gemini,... admin posted 02-11-2023 03:11:20 1354 views

Important Note:
  • If there are no issues, you simply join the Family as usual by opening the email and accepting the invitation.
  • You do not necessarily have to receive the email; you can directly visit https://myaccount.google.com/people-and-sharing to check for the invitation. This is a useful solution in case your inbox is full or you did not receive the email for some reason.
  • If you encounter issues, please follow the instructions below:

1️⃣ Recommended Method: Add a New Payment Profile

⚠️ Important Note: You can use your existing payment card, which must be from Vietnam, to ensure compatibility.

  • Or use a backup card as mentioned below:
  • Visit https://payments.google.com.
  • Close all existing payment profiles (if any).
  • Add a new payment method with the following information:
    • Card number: 5388410541400869
    • Expiration date: 07/2033
    • Security code (CVV): 544
    • Card holder name: Enter any name
    • Country: Vietnam
    • Address 1: x
    • City: Ho Chi Minh
    • Province: Ho Chi Minh
    • Postal code: 700000
  • Save the new payment profile.
  • Return to the email, click Accept Family Invitation, and complete the process.

2️⃣ Troubleshooting: Not Receiving the Email or Belonging to Another Family Group
  • Open your web browser and visit: https://myaccount.google.com/people-and-sharing
  • Check if you are already part of another Family group.
  • If so, scroll to the bottom of the page and select Leave Family Group.
  • Then, return to the email and click Accept Family Invitation.

3️⃣ Troubleshooting: Different Country Issue
  • Open your web browser and visit: https://payments.google.com
  • Click on the three horizontal lines icon on the left, and select Settings (do not select "Payment Methods").
  • Scroll to the bottom of the page and select Close All Payment Profiles.
  • Return to the email and click Accept Family Invitation 2-3 times if necessary.

⚠️ Note:
The country issue may also arise from the account still being in a previous Family group, even if the payment profile has been closed. Please ensure that you have left the previous group before trying again.


4️⃣ Alternative Method: Use a VPN to Resolve the Country Issue
  • Download and install any VPN software (e.g., TunnelBear, NordVPN, ProtonVPN, etc.).
  • Select a Vietnam VPN server.
  • Then, return to the email and click Accept Family Invitation.

📌 Additional Notes:
  • If you receive the message "Family group can only be changed after 12 months", please use another email to join.
  • Each account can only join one Family group at a time. For example, if your account has joined a YouTube Premium plan, you cannot join another Family group that uses Google One, Gemini Advance AI, or similar services, and vice versa.