Guide to Joining the YouTube Premium Family Plan and Troubleshooting Common Issues

Youtube admin posted 02-11-2024 03:11:20 109 views

Important Notice:
  • If no issues occur, you only need to join the Family group as usual by opening the email and accepting the invitation.
  • If you encounter any issues, please follow the instructions below:

1️⃣ Issue: Did not receive the email or already in another Family group
  • Open your web browser and go to: https://myaccount.google.com/people-and-sharing
  • Check if you are already part of another Family group.
  • If yes, scroll down to the bottom and select Leave family group.
  • Then, return to your email and click Accept the Family invitation.

2️⃣ Issue: Different country settings
  • Open your web browser and go to: https://payments.google.com
  • Click the three horizontal lines icon on the left, then select Settings (Do not select "Payment methods").
  • Scroll down to the bottom of the page and choose Close all payment profiles.
  • Then, return to your email and click Accept the Family invitation 2-3 times if necessary.

⚠️ Note:
This issue may also occur if your account is still part of an old Family group, even after closing the payment profile. Please ensure you have left the old group before trying again.


📌 Additional Note:
  • If you see the message "You can only switch Family groups once every 12 months", please use another email to join.