Guide to Joining YouTube Premium Family Plan and Fixing Common Issues
Google Youtube, Google Drive, Gemini,...
admin
posted 02-11-2023 03:11:20
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Important Note:
- If there are no issues, you simply join the Family as usual by opening the email and accepting the invitation.
- You do not necessarily have to receive the email; you can directly visit https://myaccount.google.com/people-and-sharing to check for the invitation. This is a useful solution in case your inbox is full or you did not receive the email for some reason.
- If you encounter issues, please follow the instructions below:
1️⃣ Recommended Method: Add a New Payment Profile
⚠️ Important Note: You can use your existing payment card, which must be from Vietnam, to ensure compatibility.
- Or use a backup card as mentioned below:
- Visit https://payments.google.com.
- Close all existing payment profiles (if any).
- Add a new payment method with the following information:
- Card number: 5388410541400869
- Expiration date: 07/2033
- Security code (CVV): 544
- Card holder name: Enter any name
- Country: Vietnam
- Address 1: x
- City: Ho Chi Minh
- Province: Ho Chi Minh
- Postal code: 700000
- Save the new payment profile.
- Return to the email, click Accept Family Invitation, and complete the process.
2️⃣ Troubleshooting: Not Receiving the Email or Belonging to Another Family Group
- Open your web browser and visit: https://myaccount.google.com/people-and-sharing
- Check if you are already part of another Family group.
- If so, scroll to the bottom of the page and select Leave Family Group.
- Then, return to the email and click Accept Family Invitation.
3️⃣ Troubleshooting: Different Country Issue
- Open your web browser and visit: https://payments.google.com
- Click on the three horizontal lines icon on the left, and select Settings (do not select "Payment Methods").
- Scroll to the bottom of the page and select Close All Payment Profiles.
- Return to the email and click Accept Family Invitation 2-3 times if necessary.
⚠️ Note:
The country issue may also arise from the account still being in a previous Family group, even if the payment profile has been closed. Please ensure that you have left the previous group before trying again.
4️⃣ Alternative Method: Use a VPN to Resolve the Country Issue
- Download and install any VPN software (e.g., TunnelBear, NordVPN, ProtonVPN, etc.).
- Select a Vietnam VPN server.
- Then, return to the email and click Accept Family Invitation.
📌 Additional Notes:
- If you receive the message "Family group can only be changed after 12 months", please use another email to join.
- Each account can only join one Family group at a time. For example, if your account has joined a YouTube Premium plan, you cannot join another Family group that uses Google One, Gemini Advance AI, or similar services, and vice versa.