Important Notes:

• Follow each step carefully and do not skip any steps.
• Pay special attention to the "changing the fam limit 12th" issue when joining a new family group.

1️⃣ Leave the old family group

Purpose: Ensure that you are no longer linked to the old family group before joining a new one.

• Go to: https://myaccount.google.com/people-and-sharing.
• Check your status:
  • If you see "YOUR FAMILY GROUP IS INACTIVE", click "Leave group" to leave the old group.
• Reload the page or check your email:
  • If you see "VIEW INVITATION" or an invitation in your email, click to join the new group.

2️⃣ Fix country-related errors

Purpose: Resolve country-related errors to join the new family group.

Step 1: Close the old payment profile

Purpose: Close all existing payment profiles to create a new one in Vietnam.

• Go to: https://payments.google.com.
• Click on the three-line menu at the top left and select Settings.
• Scroll to the bottom of the page and select "Close all payment profiles".
• Enter your password, choose a reason, and confirm closure.
• Return to the Google Payments homepage.

Step 2: Create a new payment profile in Vietnam

Purpose: Set up a new payment profile and link your email to Vietnam.

• Go to: https://payments.google.com.
• Add a new payment method with the following details:
  • Card number: 5388410541400869
  • Expiration date: 07/2033
  • CVV: 544
  • Cardholder name: Enter any random name.
  • Country: Select Vietnam.
  • Address 1: x
  • City: x
  • Province and Postal code: Not required.
• Click Save.
• If you encounter errors, click skip. Your email will still be linked to the Vietnam payment profile.

3️⃣ Join the new family group

Purpose: Complete the process of joining the new family group.

• Go to: https://myaccount.google.com/people-and-sharing or check your email.
• Click on the invitation and follow the instructions to join the new group.